CREATING AN ACCOUNT
An email address and password ("User ID") is needed to create your Motivv Health Studios account. Once created, you will not need to do this again. You can then sign in to any Motivv Health Studios game with the same User ID.
Make sure your email address is accurate and your own. For security purposes, your password must contain at least one letter, one number and be at least eight characters long.
You are responsible for protecting your account and User ID. If you forget your email or created your account with an inaccurate email address you will need to contact the Motivv Support Team below for assistance.
SIGN IN
Login with the email address and password (your "User ID") you used to create your Motivv Health Studios account.
If you have forgotten the email address for your account, or created your account with an inaccurate email address, you will need to contact the Motivv Support Team for assistance below.
If you cannot remember your password, you can reset this by tapping 'Forgot password?' on the password screen and follow the instructions. If the email address you entered is associated with an account, you will receive an email with a password reset link shortly.
If you don't receive this email, please check your junk or spam folder.
TOUCH / FACE ID ®
To make things easier you may choose to turn on Touch / Face ID to login quickly and securely in place of your User ID. Once you have created your account you will be asked if you would like to enable Touch / Face ID on your device, at which time you have the option of turning it on or skipping.
If you do not enable Touch / Face ID when creating your account, you can turn it on when logged in from any game by visiting 'Account' from the main menu. Just tap the toggle for "Use Touch / Face ID" to turn it on, which will then prompt you to re-enter your email address and password to verify your identity.
For more information please review the Motivv Health Studios Terms of Service and Privacy Policy.